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Contact

Contact

Need help before or after ordering? We are here to help make the process clearer.

Email

yanglu@csbdhome.com

We typically reply within 2 business days.

Contact Us About

  • Product questions
  • Room-fit guidance
  • Order updates
  • Delivery issues
  • Returns and warranty support

Before You Reach Out

If your message is about an order, please include:

  • Your order number
  • The name used on the order
  • Photos, if the issue involves damage or a delivery problem

Including these details helps us respond faster and with fewer back-and-forth messages.

Response Timing

We aim to respond as quickly as possible during business hours. Response times may be longer during major promotions, holiday periods, or high-volume shipping windows.

Support Tone

We believe furniture support should feel as clear as the products themselves. If something is confusing, tell us. The goal is not just to answer the question, but to make the next step easier.